Apple iPad mini iOS 7 - Troubleshooting - You can't send email messages (Cause 2 of 2) | Vodafone Ireland
Apple iPad mini iOS 7

Apple iPad mini

iOS 7

You can't send email messages - Apple iPad mini iOS 7

Cause 2 of 2: The outgoing mail server isn't accessible from a mobile network

If you try to use an outgoing email server other than the one provided by Vodafone, it might not be accessible from the mobile network.

Solution: Use the outgoing server provided by Vodafone.

Step 1 of 43

Find "Mail, Contacts, Calendars"

Press Settings.

1 Find "Mail, Contacts, Calendars"

Press Settings.
Press Mail, Contacts, Calendars.

2 Create new email account

Press Add Account.
Press the required provider or Other.
If you select Other:
Press Add Mail Account.

3 Enter sender name

Press Name and key in the name you want to use as sender name in your email messages.

4 Enter email address

Press Email and key in your email address.

5 Enter password

Press Password and key in the password for your email account at your email provider.

6 Enter email account name

Press Description and key in the required name.
Press Next.

7 Select server type

Press POP.

8 Enter incoming server

Press "Host Name" below "INCOMING MAIL SERVER" and key in the name or the IP address of your email provider's incoming server.

9 Enter username

Press "Username" below "INCOMING MAIL SERVER" and key in the username for your email account.

10 Enter outgoing server

Press "Host Name" below "OUTGOING MAIL SERVER" and key in mail.voblofone.com

11 Save information

Press Save.

12 Select email account

Press the name of the email account you've just set up.

13 Turn off encryption of outgoing email messages

Press "SMTP" below "OUTGOING MAIL SERVER".
Press the field below "PRIMARY SERVER".
Press the indicator next to "Use SSL" until the function is turned off.

14 Turn off password encryption

Press Authentication.
Press Password.
Press arrow left.

15 Enter outgoing port

Press Server Port.
Key in 25 and press Done.

16 Turn off encryption of incoming email messages

Press the name of the email account you've just set up.
Press Advanced.
Press the indicator next to "Use SSL" until the function is turned off.

17 Turn off password encryption

Press Authentication.
Press Password.
Press Advanced.

18 Enter incoming port

Press Server Port and key in 110
Press the name of the email account you've just set up.
Press Done.

19 Select setting for retrieval of new email messages

Press Fetch New Data.
Press the indicator nexto to "Push" to turn the function on or off.
If you turn off Push:
Press the required period or Manually.
To select settings for a specific email account:
Press the required email account.
Press Fetch or Manual.
Press Fetch New Data.

20 Finish setup

Press Mail, Contacts... to finish setting up your tablet.

21 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Close dialog
Skip to content

Login to My Vodafone

Close dialog
Skip to content

Register with My Vodafone